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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Norma Dickey

June 14, 2024

5  out of  5
rating by Norma Dickey
"Best insurance ever! Representatives have always been friends and explained everything in great detail. Customer for life!"
We responded:
"Thank you very much Norma for the wonderful review and kind words for our office and staff. We appreciate your business! John Kraft State Farm Agent - Plano, TX"
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Joshua C.

June 11, 2024

5  out of  5
rating by Joshua C.
"John Kraft’s office is great, they pick up the phone on first ring almost every time. Hella dope. Shout out to Taylor Boyles for answering my annoying questions! If you’re thinking of singing up for State Farm, go here. Easy, transparent, no frills."
We responded:
"Thank you Joshua for the wonderful review of our agency and staff. We truly appreciate your business and support! John Kraft State Farm Agent - Plano, TX"
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Rieco

June 11, 2024

5  out of  5
rating by Rieco
"⭐⭐⭐⭐⭐ Taylor is absolutely awesome! She made the process of getting an insurance policy for my classic car a breeze. Her expertise and helpfulness were unmatched. I highly recommend her to anyone in need of insurance assistance."
We responded:
"Thank you Rieco for the great review. We appreciate you taking the time to leave a review for our office! John Kraft State Farm Agent - Plano, TX"
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Patty Swedenburg

May 1, 2024

5  out of  5
rating by Patty Swedenburg
"Excellent service!"
We responded:
"Thank you very much for taking the time to leave our office a review. We appreciate your business and kind words! John Kraft, State Farm Agent - Plano, TX"
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Derek Mosbarger

April 25, 2024

5  out of  5
rating by Derek Mosbarger
"Great customer service. Taylor Boyles, extremely responsive to all my inquiries and follow-ups."
We responded:
"Thank you Derek for the great review. We appreciate you taking the time to leave a review for our office! John Kraft State Farm Agent - Plano, TX"
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Mike McIntyre

April 5, 2024

5  out of  5
rating by Mike McIntyre
"I have been a customer of John's for over 30 years. They are always receptive to any requests that I have made and they get right on it! Love them!"
We responded:
"Thank you Mike for the wonderful review of our agency and staff. We truly appreciate your business and support over the years! John Kraft State Farm Agent - Plano, TX"
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dustin fredley

March 27, 2024

5  out of  5
rating by dustin fredley
"Taylor B helped set up my term life plan. Was quick and easy with a great rate"
We responded:
"Thank you very much for your review of our office and staff. We appreciate your business, Dustin! John Kraft - State Farm Agent, Plano TX"
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DPN

March 19, 2024

4  out of  5
rating by DPN
"Great Insurance agency. The staff is very friendly and helpful. Service is fast and responsive. Would prefer better communication from this team."
We responded:
"Thank you for your review. We appreciate your feedback and your business. John Kraft - State Farm Agent, Plano TX"
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sreen kosireddy

February 19, 2024

5  out of  5
rating by sreen kosireddy
"Great service, specifically Taylor Boyles !"
We responded:
"Thank you very much for your review of our office and staff. We appreciate your business! John Kraft - State Farm Agent, Plano TX"
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Justin Jones

February 2, 2024

5  out of  5
rating by Justin Jones
"Working with John Kraft's State Farm Agency has been nothing short of delightful. His staff is incredibly knowledgeable, timely, and personal. Taylor Boyles helped me to add my new vehicle to my insurance while doing it in a way that saved my history with state farm and gave me multiple discounts. I have all of my insurance needs through John's state farm branch, I recommend them to everyone. Thanks again Taylor! You made this such a painless process."
We responded:
"Thank you very much Justin for the great review of our office and staff! We appreciate your business and support! John Kraft - State Farm Agent, Plano, TX"
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Jeffrey Frey

January 23, 2024

5  out of  5
rating by Jeffrey Frey
"Aline has been extremely helpful so far in this claim experience. Due to not hearing from the claims department."
We responded:
"Thank you very much Mr. Frey for the great review of our office and staff. We are glad we have been able to assist with the claims process. I appreciate you and your business. John Kraft, State Farm Agent - Plano, TX"
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Dudee Shawa

December 27, 2023

5  out of  5
rating by Dudee Shawa
"Taylor Boyles And the rest of the office are amazing, very helpful and friendly."
We responded:
"Thank you very much for the great review of our office and staff. We appreciate you and your business. John Kraft, State Farm Agent - Plano, TX"
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Warren McLaughlin

December 19, 2023

5  out of  5
rating by Warren McLaughlin
"Taylor at John Kraft State Farm office was extremely helpful. She knew what I needed and promptly provided the information. I highly recommend the entire office of John Kraft and his team"
We responded:
"Thank you Warren for the great review of my office and staff! We appreciate your business and loyalty to our office over the years. John - State Farm Agent Office in Plano, TX"
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Tamara Boyles

December 8, 2023

5  out of  5
rating by Tamara Boyles
"Taylor is very professional and quick while providing friendly service."
We responded:
"Thank you Tamara for the great review of my office and staff! We appreciate your business. John - State Farm Agent Office in Plano, TX"
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Aaron Altamirano

November 17, 2023

5  out of  5
rating by Aaron Altamirano
"The Staff is warm and welcoming. I highly recommend them."
We responded:
"Thank you very much Mr. Altamirano for the 5 star rating and kind words for our staff. We appreciate your business! John Kraft - State Farm - Plano, Texas "
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J Dawkins

November 16, 2023

5  out of  5
rating by J Dawkins
"The entire John Kraft team always goes above and beyond to help with any of your insurance needs or questions. Taylor has been extremely helpful!"
We responded:
"Thank you very much for the wonderful review of our office and staff. We appreciate your business and support! John Kraft - State Farm Agent - Plano, Texas "
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wuufit q10

October 16, 2023

5  out of  5
rating by wuufit q10
"Taylor Boyles is Absolutely a top notch state farm insurance agent. Great communication and company to work with."
We responded:
"Thank you for the great review of our staff and we appreciate your business! John Kraft - State Farm Agent - Plano, Texas"
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Diana Stout

October 3, 2023

5  out of  5
rating by Diana Stout
"State Farm was very quick to help me with my claim. They made it so easy. From towing to pay to get my car fixed!"
We responded:
"Thank you for the wonderful review and we are glad to hear the claims process went smoothly! We appreciate your business and support over the years! John Kraft - State Farm Agent - Plano, Texas "
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Satya Avirineni

September 8, 2023

5  out of  5
rating by Satya Avirineni
"Taylor is very knowledgeable, professional, friendly, quick in responses to phone calls and emails and very easy to work with."
We responded:
"Thank you very much for your review and we appreciate your business. John Kraft, State Farm Agent - Plano, TX"
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Surender Vadlamudi

September 6, 2023

5  out of  5
rating by Surender Vadlamudi
"John Kraft office is very quick in response for insurance needs and making any policy changes. Also, they advise on the right coverage based on the individual preference. Theresa helped me choosing the right coverage and Taylor in getting my new car insurance cards quickly."
We responded:
"Thank you very much for your review and we appreciate your kind words! John Kraft, State Farm Agent - Plano, TX"
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Coral Ip

August 24, 2023

5  out of  5
rating by Coral Ip
"Taylor was quick to respond and efficiently sorted out my needs. Thank you!"
We responded:
"Thank you for your review and I am glad to hear that you were satisfies with our staff's customer service. Thank you for your business. John Kraft, State Farm Agent - Plano, TX"
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Riaz Buhari

August 24, 2023

5  out of  5
rating by Riaz Buhari
"Great people to work with. Taylor and all other staff members I have encountered are so easy to talk to. Highly recommend this place."
We responded:
"Thank you for the review and we appreciate your business and kind words. John Kraft - State Farm Agent - Plano, TX "
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michelle mcearchern

August 19, 2023

5  out of  5
rating by michelle mcearchern
"I have used John Kraft State Farm for over 23 yrs now. They are always so helpful and professional when you call. They always are able to answer my questions. I have enjoyed working with them. Thank you Taylor for helping change my coverage for my sons new to him car."
We responded:
"Thank you Michelle for the wonderful review of our agency and staff. We truly appreciate your business and support over the years! John Kraft State Farm Agent - Plano, TX"
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Louise

June 9, 2023

5  out of  5
rating by Louise
"I moved my State Farm policies to the John Kraft agency a couple of months ago. It was one of the best decisions I ever made. Everyone at the agency is extremely professional, knowledgeable and friendly. Customer service at this agency is exemplary. Notably, Sherrie has been indispensable in helping me navigate my way through the claim system on my homeowners policy and answering my many, many questions. I am so grateful to her for all of her help. This agency checks all the boxes for stellar customer service, a rare commodity these days."
We responded:
"Thank you very much Louise for the wonderful words for our agency and staff. We appreciate your time and business! John Kraft, State Farm Agent - Plano, TX"
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Sri harsha

June 7, 2023

5  out of  5
rating by Sri harsha
"Couldn’t be happier with their exception service. The team here is really helpful and friendly"
We responded:
"Thank you for your review and I appreciate your kind words for my staff. Thank you for your business and support! John Kraft, State Farm Agent - Plano, TX"