Skip to content
Profile photo of a State Farm Agent named: John Kraft

State Farm® Insurance Agent John Kraft

4.8 out of 5 average rating (53 reviews)

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Won K

May 18, 2023

5  out of  5 rating by Won K
"I have been a client of John Kraft State Farm Insurance company in Plano for over ten years. I have always had a great customer service with them. Taylor was great helping me with my auto insurance needs. She provided a quote for a new car insurance coverage within minutes and issued a new coverage very promply. Thak you Taylor for all your help! I would highly recommend John Kraft state insurance without any reservations."

j g

May 4, 2023

5  out of  5 rating by j g
"I have worked with John and his staff for over 30 years. They have always been professional, courteous and helpful. My most recent interaction with his office was fantastic. I was adding new/additional coverage. Taylor Boyles was knowledgeable and extremely helpful. She did everything she could in order for me to get the best value. Her communication was outstanding. She and John's office make a potentially stressful situation easy and seamless."

Kartheek Kartheek

May 2, 2023

5  out of  5 rating by Kartheek Kartheek
"Taylor is so friendly and helpful"

Priyanka Chutke

April 12, 2023

5  out of  5 rating by Priyanka Chutke
"Sherice Rhoda is the best!!! She always patiently listens to all requirements and goes above and beyond to serve best."


April 5, 2023

5  out of  5 rating by Brian
"My vehicle was stolen several weeks ago. Both the claims department and Taylor, in the John Kraft's office, have been great and very helpful."

alex torres

October 12, 2022

1  out of  5 rating by alex torres
"Sherrie was horrible, did not want to help me with making changes to my policy and had an attitude. I then asked to cancel and she said that “my loan holder from Toyota is going to charge me for cancelling.” Mind you I never went to Toyota, I don’t own a Toyota, and my car was bought cash, no loan. Very unprofessional and did not care to even listen when I told her that information was wrong. Cared more about being right than helping."

Terry Mosher

July 21, 2022

5  out of  5 rating by Terry Mosher
"I came to Sherri and State Farm a few weeks ago to obtain an renters insurance policy. Sherri made it super easy and helped me every step of the way to ensure I was completely covered. Her and State Farm also ensured my account was completely set up and on auto pay so I don’t miss any payments. Would recommend Sherri and this agency to friends and family!"

Danh Nguyen

July 20, 2022

5  out of  5 rating by Danh Nguyen
"Staff are very professional and friendly. I have been with this agency since 2014 and referred many of my friends and families to them. Highly recommended."

Eric Church

June 14, 2022

5  out of  5 rating by Eric Church
"Greatvteam and service"


September 1, 2021

5  out of  5 rating by Eileen
"Sherrie S. is terrific! This office takes care of all your insurance needs!"

Albert Bourque

September 1, 2021

5  out of  5 rating by Albert Bourque
"Jodie could not of been more helpful! What a great experience I had working with her. Being new to Texas, I now know I made the right decision."

Deloyce Stimpson

June 29, 2021

5  out of  5 rating by Deloyce Stimpson
"Great Rates and Awesome customer service"

Tiana Ortega

January 27, 2021

5  out of  5 rating by Tiana Ortega
"Jennifer was super helpful and professional."
Profile photo of Teri Condit

Teri Condit

December 8, 2020

5  out of  5 rating by Teri Condit
"My husband and I have been with John Kraft for over 20 years. They are our Insurance Agent for our personal and professional needs. They cover our home, life, health and auto policies along with servicing our financial needs. They are like family to us and we are very thankful to have such caring, knowledgeable people in our life. We don't take quality people or services for grated and John Kraft and his incredible Team are simply the best in the business. They are honest, responsive, kind and are always looking out for our family and small business. I highly recommend his agency."

Yvonne Harris

April 10, 2020

5  out of  5 rating by Yvonne Harris
"Staff was very friendly, professional and knowledgeable about car and renters insurance. Most definitely enjoyed joining State Farm Insurance and look forward to doing business with you all. Again, thank you for such astounding professionalism. Yvonne Harris"

Shari Strong

March 30, 2020

5  out of  5 rating by Shari Strong
"Been with John Kraft for 22 years. We’ve been blessed not to have to use them but a handful of times but every time we do I feel he and his employees have out back. They are very clear about your policy and once you file a claim, stay in close contact with you throughout the whole process. Good agency"

Lee Smith

March 4, 2020

5  out of  5 rating by Lee Smith
"ALWAYS helpful. Haven’t had a problem in years. Love this team"

Just1z 4ALL

November 13, 2019

5  out of  5 rating by Just1z 4ALL
"Very professional staff with a caring touch. I love that they are responsive and make sure your questions are answered. I highly recommend this StateFarm office."

Robin Rodriguez

November 11, 2019

5  out of  5 rating by Robin Rodriguez
"I have worked with Sherry for 25 years and followed her to John Krafts office. The whole team has been expeceptional in meeting and exceeding my expectations. They are professional, informative and react quickly to resolve your needs. I highly recommend using the entire office at John Kraft State Farm. Robin Rodriguez"

George chase

October 9, 2019

5  out of  5 rating by George chase
"John has been my State Farm agent so long I cant remember. He and his staff do a wonderful job. He keeps us apprised of updates to our insurance and works to get us the best value possible in all cases. His staff is friendly, personable and always quickly answers questions."

Jason Stamboulieh DDS Oral & Maxillofacial Surgeon

August 19, 2019

5  out of  5 rating by Jason Stamboulieh DDS Oral & Maxillofacial Surgeon
"State Farm John Kraft is a great insurance agency. I have worked with Sherrie Samari and have been very please. I have referred several family members and friends and they have all been very happy with the service they have received."

peggy samuels

June 21, 2019

5  out of  5 rating by peggy samuels
"I was referred to State Farm by a current client, who connected me with Sherice Rhoda. Her professionalism as well as knowledge of just what I needed made my experience and change from my previous company, such a smooth experience. Thank you State Farm"

Tim Garbett

December 24, 2018

5  out of  5 rating by Tim Garbett
"Customer friendly with the best prices upon doing price comparisons. Free Cokes & pens, too."

kari mcclung

November 7, 2018

5  out of  5 rating by kari mcclung
"I have been a State Farm customer for over 30 years and just recently had my first home claim. Sherrie S. stepped me thru the process very personally and professionally, as she has over many years with anything I need with my policies. She made the tragedy a much smoother process! The office staff is very friendly & efficient!"

Jon Hogan

November 3, 2018

5  out of  5 rating by Jon Hogan
"Very professional service and friendly staff."